Explore our solutions

01

No limits

Regardless of the package, you get a full range of services

02

Full service

Development, graphic design, content creation? With us, you can handle everything in one complete package.

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Tailored Timing

We adjust package durations to match your needs perfectly.

Subscription

A subscription-based website support service offers a long-term solution, providing your company with access to software services for a fixed number of hours. These services are used to enhance, update, introduce new functionality, or fix bugs in digital products like websites.

Why is it worth it?

Flexible solutions tailored to your specific needs

Cost-effective in the long run

Relieves owners, marketing staff, and others of responsibilities through comprehensive services

Priority support and expert advice

Faster response times to requests

Long-term development of digital products helps achieve your company’s business goals

Ensures continuity for websites or applications, providing the operational stability crucial for success

Enhances data and system security

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One-Time Fix Service

We understand the need for task-based solutions. Whether you’re facing an urgent issue or simply don’t require a long-term commitment, our expertise is available to help you develop or fix your website efficiently.

Benefits of the one-time service include:

Cost savings without long-term commitments

Immediate access to professionals ready to solve specific problems

An opportunity to verify our skills and approach

No waiting for subscription hours to become available

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We eliminate implementation errors through test environments

We know how important it is to ensure the uninterrupted operation of your website, so we perform all work on our test environments. Only after testing and approval do they go to your server.

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How Test Environments Work

Create and Configure a Git Repository - All changes are tracked in our repository, providing a complete history of modifications. This setup also allows multiple developers to collaborate simultaneously, ensuring efficient teamwork

Set Up Dedicated Environments

We utilize several test environments:

  • Main environment: A 1:1 copy of your site, ensuring accurate testing.
  • Development environment: Where we test changes and refine solutions.
  • Dedicated environments: Used for creating and testing new functionalities individually. This structured approach allows us to focus on specific features while testing and demonstrating progress efficiently.

Three-Stage Testing for New Solutions - Every new solution undergoes three rigorous testing stages to minimize the risk of errors, ensuring a smooth and reliable implementation.

We Will Find a Dedicated Approach to Your Business

SLA Approach

Fast Response to Your Needs

Within the selected hourly package, we promptly handle all tasks to improve your site’s performance and resolve issues. Whether it’s creating subpages, adding new features, or integrating software, we work efficiently and adhere to pre-established response times, allowing you to focus on other priorities without disruptions.

SLA Approach

Your Website in Good Hands

We understand the responsibility of managing key elements of your online business. That’s why all activities are carried out on individual test environments and implemented only with your consent and prearranged procedures. This ensures a seamless process where multiple solutions can be tested simultaneously.

SLA Approach

A Team Dedicated to Your Project

When you partner with us, you gain the support of a dedicated team tailored to your project. This includes a Project Manager, programmers, and additional specialists like graphic designers, copywriters, and UX/UI experts if needed. You can rest assured that experienced professionals will handle your project with a deep understanding of your specific needs.

SLA Approach

AI Support for Your Business

Leveraging artificial intelligence wisely can enhance your online presence. AI simplifies and automates processes, helping you achieve your business goals faster and more efficiently.

SLA Approach

WordPress Expertise

At Develtio, we don’t just maintain websites — we build them from scratch. Since 2017, we’ve been developing websites and applications tailored to the modern business landscape, regardless of size, ensuring they meet today’s IT demands.

SLA Approach

A Wide Range of Services

Our IT support includes development work, adding new functionalities, content or design updates, speed optimization, SEO services, analytics integration, and more. We also specialize in creating and managing landing pages and online stores.

SLA Approach

Transparent Billing System

Whether you choose subscription hours or a one-time fix, we ensure all costs are clear and transparent. No hidden fees, no unapproved tasks—just honest and straightforward billing.

SLA Approach

Savings for Your Company

No need to hire or train your own staff. Our specialists handle all technical tasks related to your website, freeing up your time and resources to focus on other aspects of your business. With Develtio, you save both time and money.

Two stages,
Dedication and detail to detail

Before signing the contract

01

Arranging a meeting to conduct a needs analysis

02

Choosing the right plan and setting the rules of cooperation

03

Signing the contract

04

Assignment of a project supervisor

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Start of cooperation

Workflow once started Cooperation:

01

Task submission (email/Jira) by the customer

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Analysis of the task

03

Estimation to be accepted

04

Setting a deadline for implementation

05

Submission of version for approval

06

Customer acceptance

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Implementation

SLA Workflow
SLA FAQ

Frequently asked questions

Find answers to Popular Doubts!

What services do you offer in support?

We provide a full range of services for websites, including internet, mobile, and web applications. These services cover website updates and maintenance, content entry and editing, custom functionality creation, performance optimization for SEO, security and backups, website migrations, and more. We also offer IT system security verification and audits.

What is an SLA?

In the IT industry, SLAs (Service Level Agreements) define the business goals that matter to you when working with a supplier. They detail work standards, problem resolution deadlines, response times, and required reporting formats.

What is the difference between a subscription plan and a one-time service?

A subscription plan offers ongoing technical support with access to a set number of hours each month. A one-time service is ideal for addressing a specific issue or implementing a solution without requiring a long-term commitment.

Can I change my package during my subscription?

Yes, you can adjust your package at any time. Just contact our team, and we’ll help you tailor your subscription to your current needs.

Will I get a dedicated project manager?

Yes, every subscription client is assigned a dedicated project manager to coordinate work and provide ongoing assistance.

What is the process for completing tasks under a subscription?

After signing a subscription contract, you are assigned a dedicated project manager. Each task is analyzed and assigned to appropriate specialists, ensuring a consistent team works on your projects. Progress is reported regularly, and we maintain constant communication to ensure your requirements are met.

Are services limited depending on the chosen plan?

No, we offer our full range of services to all clients, regardless of the plan selected. We believe every client deserves the same high level of service and access to our expertise.

How quickly do you respond to requests?

We prioritize responding to requests as quickly as possible. Response times may vary depending on the complexity of the issue, but subscription clients receive priority.

Can I count on help in emergency situations?

Yes, we offer emergency support. Contact us immediately in such situations, and we’ll do our best to resolve the issue quickly.

How can I start my cooperation?

Starting is simple. Reach out to us through the contact form on our website, by phone, or by email. We’ll discuss your needs and recommend the best solution for you.

What if I use up the hours in a given month and need additional work?

No problem! If you exceed your monthly subscription hours, contact your project supervisor to discuss the details. Additional hours will be invoiced at the end of the month.